Serenity Hotel - Hanoi

1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Serenity Hotel - Hanoi

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-hour

24-hour reception

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Pets

Pets allowed

 Shuttle

Airport shuttle

Overview

Serenity is a family 2-star hotel set close to Old City Gate, Ngoc Son Temple and Dong Xuan Market.

The citadel and the temple as well as lakes are in a short distance from the property. The venue is 1 km away from the city center.

Serenity Hotel can be reached in 25 minutes by car from Noibai International airport.

Rooms

This property has 20 guestrooms including Deluxe Double Room, Family Suite and Standard Double Room appointed with satellite TV, a personal safe, climate control, a minibar and a personal computer. Some rooms come with a view of Hoan Kiem Lake. Bathrooms are fitted with a bathtub, a shower and towels.

Eat & Drink

At the restaurant Vietnamese dishes are served.

Services

The hotel offers currency exchange, a designated smoking area and an elevator along with a meeting room, a photocopier and a business center to respond to the needs of all guests.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible at a location nearby.

Number of rooms:   20.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed
  • Executive/club floor
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Elevator

Services

  • Paid airport shuttle
  • City shuttle service
  • 24-hour room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Welcome drink
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room
  • Business services
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Bottled water
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request

Kitchen facilities

  • Refrigerator

Media

  • Cable/Satellite television
  • In-room computer
  • Telephone

Policies

Check-in

  • from 14:00-23:00 

Check-out

  • until 06:00-12:00 

How to reach hotel

hotel Serenity Hotel - Hanoi Hanoi location
Show big map »

Hotel Address:

1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam

Get directions
City Center
  • Hanoi
    1400 ft
Airports
Train Stations
  • Ga Hà Nội Railway station
    4600 ft
  • Ha Noi Railway station
    4600 ft
Restaurants
  • Com Ga Hoi An (Hoi An Chicken Rice)
    100 ft
  • Highway4 Restaurant, Bat Su (cuisine: Vietnamese)
    300 ft
Hotel information
  • Check-in:
    from 14:00-23:00 
  • Check-out:
    until 06:00-12:00 
  • Number of rooms:
    20

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiSerenity

According to guest reviews, the hotel has been rated as
Best Family Hotels in Vietnam

Use Badge

Rooms and availability

Serenity photos Exterior Serenity Diamond HotelSerenity photos Exterior Hotel informationSerenity photos Exterior Hotel information
Junior Suite
Size: 280 sq. feet
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— Less information+ More information
Room facilities
    Serenity photos Exterior Hotel informationSerenity photos Exterior Hotel informationSerenity photos Exterior Hotel information
    Family Suite
    Size: 380 sq. feet
    Check Prices
    — Less information+ More information
    Room facilities
      Serenity photos Exterior Hotel informationSerenity photos Exterior Hotel informationSerenity photos Exterior Hotel information
      Superior Room
      Size: 195 sq. feet
      Check Prices
      — Less information+ More information
      Room facilities
        Serenity photos Exterior Hotel informationSerenity photos Exterior Hotel informationSerenity photos Exterior Hotel information
        Deluxe Room
        Size: 220 sq. feet
        Check Prices
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Serenity Hotel - Hanoi Hanoi location
          Show big map »

          Hotel Address:

          1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam

          Get directions
          City Center
          • Hanoi
            1400 ft
          Airports
          Train Stations
          • Ga Hà Nội Railway station
            4600 ft
          • Ha Noi Railway station
            4600 ft
          Restaurants
          • Com Ga Hoi An (Hoi An Chicken Rice)
            100 ft
          • Highway4 Restaurant, Bat Su (cuisine: Vietnamese)
            300 ft
          Hotel information
          • Check-in:
            from 14:00-23:00 
          • Check-out:
            until 06:00-12:00 
          • Number of rooms:
            20

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHanoiSerenity

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Vietnam

          Use Badge

          Serenity Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Tourist attractions

          • Thang Long Water Puppet Theater - 2300 ft

          Popular areas

          • City Center - 1000 ft

          Places of interest

          • Chợ Đồng Xuân Market - 1400 ft
          • Old City Gate - 2000 ft
          • Ha Long Bucht - 3300 ft
          • Lenin - 3300 ft
          • Ho Chi Minh-Mausoleum - 3300 ft
          • National Assembly Building - 3300 ft
          • Quan Su Temple - 3700 ft

          Train stations

          • Ha Noi Railway station - 4300 ft

          Shopping areas

          • Historical Military Museum - 2300 ft
          • Vietnam Military History Museum - 2300 ft
          • Vietnam Fine Arts Museum - 3700 ft

          Monuments and Landmarks

          • Hanoi Citadel - 1400 ft
          • Bach Ma Temple - 1400 ft
          • Dong Xuan Market - 1400 ft
          • Ngoc Son Temple - 2000 ft
          • St. Joseph Cathedral - 2000 ft
          • Ha Noi Flag Tower - 2300 ft
          • Long Bien Bridge - 3300 ft
          • Cua Bac Church - 3300 ft
          • Hoa Lo Historical Prison - 3300 ft
          • Friendship Cultural Palace - 4000 ft
          • Koto Restaurant - 4300 ft
          • Sofitel Legend Metropole Hotel - 4300 ft
          • Ba Dinh Square - 4300 ft

          Business areas

          • Trang Tien Plaza - 4000 ft

          Golf courses and Country clubs

          • Hoan Kiem Lake - 2700 ft

          Local attractions

          • Opera House (Nha Hat Lon) - 5100 ft
            1 Trang Tien St, Hanoi
          • Museum of the Revolution - 5100 ft
            25 Tong Dan St., Hanoi
          • West Lake - 1.1 mi
            Ba Dinh District, Hanoi
          • Museum of History (Bao Tang Lich Su) - 5100 ft
            1 Trang Tien St., Hanoi
          • Ho Chi Minh Museum - 1.0 mi
            19 Ngoc Ha St, Hanoi

          Near the hotel

          • Old Quarter - 1100 ft
          • Golden Bell Show - 1900 ft
            No.72, Hang Bac St, Hanoi
          • Ancient House - 2200 ft
            87 Ma May Street, Hanoi
          • St. Joseph's Cathedral (Nha Tho Lon) - 2600 ft
            40 Nha Chung St, Hanoi
          • Den Quan Tran Vu - 1100 ft
            Thanh Nien, Hanoi
          • Ha Noi Gallery - 2200 ft
            42 Cau Go St, Hanoi, Hanoi
          • Hanoi Flag Tower - 2500 ft
            Vietnam Military History Museum, Hanoi

          Restaurants nearby

          • Com Ga Hoi An (Hoi An Chicken Rice) - 100 ft

            Address: 1 Cua Dong St, Hoan Kiem Dist

          • Countryside Restaurant - 300 ft

            Address: 29 Bat Dan str.
            Phone: +84 39234 228 / +84 985.198.886

            65% likes this, based on 33 reviews
            Cuisine: Vietnamese
            Price Range: USD 6 - USD 11

          • Pho Bo. Ga - 300 ft

            Address: 32 Bat Dan

            82% likes this, based on 14 reviews
            Cuisine: Vietnamese

          • Highway4 Restaurant, Bat Su - 300 ft

            Address: 25 Bat Su
            Phone: +84 4 3926.0639

            61% likes this, based on 80 reviews
            Cuisine: Vietnamese
            Price Range: USD 10 - USD 15

          • Countryside Cooking Class - 300 ft

            Address: 29 Bat Dan Str
            Phone: +84 98 249 33 33

            79% likes this, based on 34 reviews
            Cuisine: Vietnamese
            Price Range: USD 10 - USD 40

          Hotel information
          • Check-in:
            from 14:00-23:00 
          • Check-out:
            until 06:00-12:00 
          • Number of rooms:
            20

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHanoiSerenity

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Vietnam

          Use Badge

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          Cities nearby

          Serenity Reviews

          Guest reviews are submitted by our customers after their stay at Serenity

          Average guest rating

          8.4out of 10
          Superb
          Based on 45 reviews

          Guest reviews

          • Family with children
            7.8

            In the old district you can find the most things on walking district. 10 min walking to the lake. The place is very crowded as the streets are narrow. Most of the times difficult to walk because the sidewalks are filled with parked scooters or people eating at the stalls, you will have to walk on the streets. But it's charming and the way it works here. The room was good, but there were no mirrors in there it looked like. We found there was a mirror on the inside of the closet door when we were leaving :-). Very friendly and helpful staff. They want to help you with everything, but my experiences were not that good. I ordered food via one of their restaurants but it did not taste good. A massage was arranged in the same street, but there I found the masseuse wanting to pick my pocket. I did not book any tours with them because I prebooked it at the sinh tourist earlier this year. So no information about the tours they can arrange.

            Cockroaches in the kitchen, but it looked liked cockroaches are part of the old district. The beds were a little hard. The bathroom itself was acceptable, not in a very good condition in my opinion. When showering the water was flowing to the 2nd drain near the toilet instead of the drain that was made for the shower itself, causing to wet up almost the whole bathroom floor.

          • Couple
            4.6

            I stayed at the hanoi Serenity Hotel for 3 nights and the only thing I liked about this hotel was the staff.

            Besides the staff, the rest is not worth the money. We got there early in the moorning and they were very kind and gave us a room anywhere, however we used it until I saw a flea in the bed. We went donw to the reception and they upgraded us to a better room. The standard one was small and dirty, the better one, was bigger but still not worth the money. We stayed at another hotel in Hanoi earlier during the same trip and I hope we could have gone back to the first one. For the same money you can get better options. Another issue was the noise, but not the expected noise from hanoi's motorbikes and street activity, but the noise coming from the hotel itself, since they decided to do some repairs from 8 am to 10pm!

          • Couple
            7.0

            hard mattress like plastic, a lot of mosquitos in room

          • Couple
            7.8

            Value for money is excellent. Room was very basic but clean and all we needed for a budget stay. In the heart of the old quarter so great location.

            No window in room,

          • Single
            7.8

            Very friendly and helpful staff. I received all the information I needed the minute I arrived and check-in was performed quickly and quietly while I was invited for a cup of complimentary coffee or tea in the adjacent breakfast room. Apart from this, the hotel's location is great and the facilities, if not great, absolutely adequate at this price point.

            No complaints, really. I could have mentioned how Hanoi is very noisy and busy but this did nothing to disturb my sleep, so I have nothing negative to report.

          • Older travelers
            9.6

            Staff were very helpfull and friendly. They made fresh pancakes for breakfast. Good location in the centre of the old French quarter.

          • Single
            9.2

            very friendly and helpful staff, good location, lot of facilities crammed into small space, very clean

            bed was too short for me ( I'm 5'8") so my partner who is taller wouldn't be able to stay there!

          • Single
            8.2

            Liked the great customer service and willingness of the staff to help out a new person to Hanoi to get oriented in a city which is not the easiest to get around.If thểre were any problems they took care òf them immediately.

            Would have liked it to be a bit closer to the main shopping area.

          • Single
            9.6

            Personal are extremely helpful, breakfast is quite tasty

            Evidently nothing

          • Single
            9.2

            I stayed 1 night. Asked to buy a ticket for the boat excursion in HaLongBay. Answered it was only possible to stay half day (no room available for the night - it was chinese nwe year) But when on the boat they told me they had 2 rooms empty. So I stayed the night & phoned at the hotel and asked to reserve for the day after. On my arrival they told me they were complete but that I could stay at another hotel for the same price. The surprise was that the other hotel was quite luxury and it cost 40 $; they kept the promise and paid only 16 $. wonderful

          • Couple
            8.2

            Service and breakfast were great, only bad thing is they don't have an elevator. Location is also great.

          • Single
            8.8

            The staff are genuine and friendly. Ly, Linh, Huyen and Thuy are great girls. And the lady who cooks breakfast doesn't speak much English but she always smiles. All the staff are always helpful. And the cleaning ladies are also friendly, always smile as I went by.

            Although the cleaning ladies are very pleasant and friendly, they should remember that the guests may be trying to sleep. The stair area tends to echo a bit. When I first stayed at the hotel I was very tired and needed to sleep a lot during the day. I was woken up a couple of times by the cleaning staff talking loudly in the stairwell. I asked them to be quiet twice. They did not need to be talking so loudly and they need to realise that guests are paying money to stay there. I do not want to cause any problems for these ladies as I think they are good people, but I think they need to be made aware that their voices echo in that area. Maybe have a quiet word with them? This is the only thing that I didn't like about the Serenity Hotel.

          • Couple
            9.6

            The attitude and service are both wonderful, the complete opposite to most of Vietnam. The staff is always smiling at you, and are very nice and helpful. Also they speak very good English. You can book your trips around the north of Vietnam straight from the hotel. They will always ask you how the trip go, and if you have complaints they will tell the booking agency immediately and arrange a compensation for you! Also a computer + internet connection is available in most of the rooms.

          • Group of friends
            10.0

            Good staff, convenient rooms

          • Group of friends
            7.4

            The rooms were clean and good enough, the location was excellent...

            There was no elevator and we had to overtake 103 stairs every day to go to our room at sixth floor...

          How to reach hotel

          hotel Serenity Hotel - Hanoi Hanoi location
          Show big map »

          Hotel Address:

          1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam

          Get directions
          City Center
          • Hanoi
            1400 ft
          Airports
          Train Stations
          • Ga Hà Nội Railway station
            4600 ft
          • Ha Noi Railway station
            4600 ft
          Restaurants
          • Com Ga Hoi An (Hoi An Chicken Rice)
            100 ft
          • Highway4 Restaurant, Bat Su (cuisine: Vietnamese)
            300 ft
          Hotel information
          • Check-in:
            from 14:00-23:00 
          • Check-out:
            until 06:00-12:00 
          • Number of rooms:
            20

          Hotel Awards

          VietnameseHOTEL AWARDSHighly RecommendedHanoiSerenity

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in Vietnam

          Use Badge